Terms of Service
Terms and Conditions
Last updated:
Welcome to 360 Beauty Scents! These Terms and Conditions outline the rules and guidelines for using our website, services, and platform. By accessing or using www.360beautyscents.co.ke, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Use of the Platform
- You must be at least 18 years old to use 360 Beauty Scents or have permission from a parent or guardian.
 - You agree to use the platform only for lawful purposes and not for fraudulent or harmful activity.
 - You are responsible for maintaining the confidentiality of your account login information.
 
2. Account Registration
- To place orders, you may be required to create an account.
 - You must provide accurate and complete information when registering.
 - 360 Beauty Scents reserves the right to suspend or terminate accounts that violate our terms.
 
3. Product Listings and Pricing
- All product descriptions, prices, and availability are provided by 360 Beauty Scents.
 - We strive to ensure product information is accurate; however, errors may occur occasionally.
 - Prices may change at any time, but confirmed orders will not be affected.
 
4. Orders and Payment
- Orders are confirmed once payment is successfully processed.
 - Payment methods accepted include mobile money, cards, and other secure gateways.
 - In case of any issues with your order, please refer to our Return & Refund Policy.
 
5. Delivery
- We work with reliable delivery partners to ensure timely deliveries.
 - Delivery timelines, charges, and tracking information are provided at checkout.
 - For more details, see our Shipping Information page.
 
6. Returns and Refunds
- Returns are accepted within 7 days of delivery for eligible items.
 - Refunds are processed within 24–72 hours once returns are approved.
 - See our full Return & Refund Policy for more information.
 
7. Prohibited Activities
Users may not:
- Post false, misleading, or harmful content.
 - Use the platform for illegal activities.
 - Violate any local or international laws.
 - Interfere with the site’s security or functionality.
 
8. Intellectual Property
All content on 360 Beauty Scents — including logos, graphics, images, and text — is the property of 360 Beauty Scents or its partners. You may not copy, reuse, or modify this content without prior written permission.
9. Limitation of Liability
- 360 Beauty Scents is not responsible for delays in delivery caused by external factors.
 - We are not liable for losses resulting from user error.
 - We are not responsible for technical interruptions or downtime of the platform.
 
10. Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of the platform after changes means you accept the updated terms.
11. Contact Us
Midtown Business Center, Taveta Road off Accra Road,
1st Floor, Room 16, Nairobi, Kenya
          Phone/WhatsApp: +254 768 674 965 |
          Chat on WhatsApp
          Email: cs@360beautyscents.co.ke
          Live Chat: Available on www.360beautyscents.co.ke